You get one free retake of the exam. You can login and retake the exam at any time within the 21 day grace period.
This can happen when a user has multiple logins for our website. Call us at 615-216-7500 or email us at firstname.lastname@example.org
Please make sure that EVERY field is completed before hitting submit.
21 days from the date of purchase. You can log out and log back in to return to where you last left off.
Please give us a call at 615-216-7500 or email us at email@example.com
Uninterrupted high speed internet, up to date browsers, audio for use of videos, no additional open windows.
Yes, our online courses are 100% accessible on smart phone and tablets.
Please make sure that every video has been played completely. There is a 3-4 second delay at the end of each video before the continue button will turn green for you to move forward. Also, make sure that every activity is completed.
You must be active in the course. If you do no interact or engage in the content, it will log you out.
No, the online course is intended for a single user.
It depends on the course jurisdiction and type of course. You can find more detailed information on the length of our courses under State Resources.
Log into your AIM To Serve account and click on “awards”
Please refer to our State Resources for more state specific answers. Or you can e-mail us at firstname.lastname@example.org
The steps for renewal vary by area. Please visit our state information page for details on your location. In most cases, you will need to retake a course.
Please visit our state information page for details on your location.
Classes are available both online and in person.
Certificate of completion can be found under the “awards” tab on your profile. If you are looking for a permit/license from a local state agency, please visit our state information page.
Go to aimtoserve.matrixlms.com and login on the top right corner.
We will respond to any voicemails or emails as quickly as we can.